Privacy Policy

1. Information We Collect

We may collect various types of information from you, including:

1.1 Personal Information

Personal information that can be used to identify you, such as:

• Full name
• Email address
• Phone number
• Mailing address
• Billing information
• Event details and preferences

1.2 Non-Personal Information

Information that cannot be used to identify you, such as:

• Browser type and version
• Device type and operating system
• IP address
• Pages visited and time spent on our website
• Referring website information

1.3 Information from Third Parties

We may receive information about you from third parties, such as:

• Social media platforms when you interact with our content
• Payment processors when you make payments for our services
• Business partners and vendors who provide services to us

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To deliver event planning services, process orders, and fulfill your requests.
• Communication: To respond to your inquiries, provide customer support, and send you information about our services.
• Improving Services: To analyze usage patterns, improve our website and services, and develop new features.
• Marketing: To send you promotional materials, special offers, and information about our services that may interest you, where you have opted in to receive such communications.
• Legal Compliance: To comply with applicable laws, regulations, and legal requests.
• Security: To protect against fraud, abuse, and unauthorized access to your information.

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processors
• Website hosting and maintenance providers
• Email and marketing service providers
• Event vendors and suppliers

These service providers are contractually obligated to use your information only to provide the services we request and to maintain the confidentiality of your information.

3.2 For Legal Reasons

We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing in connection with our services
• Protect the personal safety of users of our services or the public
• Protect against legal liability

3.3 With Your Consent

We may share your information with third parties when you provide us with your explicit consent to do so.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our website. This includes:

• Essential Cookies: Necessary for the operation of our website and services.
• Analytical Cookies: Help us understand how our website is used and improve its performance.
• Functional Cookies: Enable us to remember your preferences and provide enhanced features.
• Marketing Cookies: Used to deliver targeted advertising and promotional content.

You can control the use of cookies through your browser settings. However, please note that disabling certain cookies may affect the functionality of our website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption of sensitive data during transmission
• Secure storage of personal information
• Regular security assessments and audits
• Restricted access to personal information
• Training for our employees on privacy and security practices

However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Correction

You have the right to access the personal information we hold about you and to request that we correct any inaccurate or incomplete information.

6.2 Deletion

You have the right to request that we delete your personal information, subject to certain exceptions (e.g., where we are required to retain the information for legal or legitimate business purposes).

6.3 Data Portability

You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

6.4 Opt-Out

You may opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us directly. You can also manage your marketing preferences through our Marketing Preferences page.

6.5 Do Not Track

We do not currently respond to "Do Not Track" signals sent by web browsers. However, you can control the use of cookies through your browser settings.

7. SMS and Text Message Communications

If you opt in to receive SMS or text message communications from us, we will send you messages related to our services, promotions, and other information that may be of interest to you.

Message Frequency: Varies based on your preferences and our promotional activities.

Message and Data Rates: Message and data rates may apply. Please check with your mobile carrier for details on applicable rates.

Opt-Out Instructions: You can opt out of receiving SMS messages at any time by replying "STOP", "END", or "UNSUBSCRIBE" to any message we send. You will receive a confirmation message that you have been unsubscribed.

Help: For help with SMS messaging, reply "HELP" to any message.

Carrier Compatibility: Our SMS messaging is supported by most major U.S. carriers. However, we cannot guarantee compatibility with all carriers or devices.

By providing your mobile phone number and opting in to receive SMS communications, you consent to receive automated promotional and informational messages from Prestige Occasion at the number provided. Consent is not a condition of purchase.

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we will take steps to remove that information from our servers.

9. Links to Third-Party Websites

Our website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

10. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your information and whether we can achieve those purposes through other means, and the applicable legal requirements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Prestige Occasion
2819 E 77th Pl
Chicago, IL 60649
Email: support@prestigeoccasion.com